Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada.

More: continued here

My dinner partner this Thanksgiving was my sister-in-law\’s Mother, a gracious woman of a certain age. She was also one of the first Stewardesses for a major airline, still travels, has a sharp eye for style and substance and is very wise. We naturally talked about Customer Service - then and now.

More: continued here

An add-on to IQware\’s Global PMS, IQmail is one-of-a-kind e-marketing solution that delivers all of the tools needed to create and deliver enticing customized messages and closely track responses and results - including each campaign\’s ROI

More: continued here

Tips on What your Hotel Should Do, and How to Monitor Reviews with RSS Feed

More: continued here

In year-over-year measurements, the industry\’s occupancy fell 2.8 percent to end the week at 52.7 percent. Average daily rate dropped 7.6 percent to finish the week at US$95.85. Revenue per available room for the week decreased 10.1 percent to finish at US$50.55.

More: continued here

304-room Doubletree by Hilton, Al Khobar Scheduled to Open in Q4 2012

More: continued here

Two New Directors Also Join Seven-Member Board

More: continued here

Boutique Midtown Manhattan Hotel Signs with Genares for GDS Booking Services

More: continued here

The European hotel industry posted mixed results in year-over-year results when reported in U.S. dollars, euros and British pounds for October 2009, according to data compiled by STR Global.

More: continued here

Shangri-La Hotels and Resorts has signed an agreement with Themed Attractions and Resorts Sdn Bhd (TAR), a wholly-owned subsidiary of Khazanah Nasional Berhad - the investment holding arm of the Government of Malaysia - to open, and operate Traders Hotel, Puteri Harbour, Iskandar, Malaysia.

More: continued here