Young Australians may never visit a bricks and mortar travel agency because it is ‘not in their psyche’, according to Scott Blume, Chief Executive of PATA member Zuji.
Shangri-La Asia has appointed Madhu Rao managing director and chief executive officer of Shangri-La International Hotel Management Limited (commonly referred to as Shangri-La Hotels and Resorts) and Greg Dogan as chief operating officer.
The American Hotel & Lodging Educational Institute (EI) has published the fifth edition of Hospitality Sales and Marketing, written by James R. Abbey, Ph.D., CHA.